Terms & Conditions

1. Anonymous reviews

All employee reviews are collected anonymously. Verified Culture does not sell, disclose, or resell individual respondent data. Reviewers must be current or former employees of the organization they are rating and must authenticate using a verifiable company email address.

2. Certification methodology

Certificates are issued algorithmically from aggregated anonymous scores. "Good Place to Work" is awarded when the overall score is at or above 75%. A score below 75% results in a "Worst Workplace to Work" designation. Verified Culture reserves the right to review, revoke, or re-issue any certificate.

3. Validity

• Good Place to Work certificates are valid for one (1) year from the issuance date.
• Worst Workplace to Work certificates remain visible until superseded by a newer aggregate score from additional verified employee reviews.
• Verified Culture may revoke any certificate at any time if fraud, coercion, or manipulation of results is suspected.

4. Badge claim & licensing

Only "Good Place to Work" certificates may be displayed on a company's own website, social profiles, or marketing materials, and only after the certificate has been claimed by an authorised employer representative and any applicable licensing fee has been paid in full. Upon approval, Verified Culture grants a non-exclusive, non-transferable, royalty-free licence to display the badge and certificate number for as long as the certificate remains valid, subject to these terms.

Any use of the Verified Culture mark, badge, or certificate outside the scope of this licence, including modifying the badge artwork, misrepresenting its validity, or continuing to display it after expiry, is a material breach. Such a breach entitles Verified Culture to revoke the badge and pursue available legal remedies.

5. Fees & refunds

Licensing fees are one-time charges shown at checkout. Because the certificate is issued and the licence granted immediately upon approval, all sales are final except where required by applicable consumer law. Refund requests for claims still in "pending review" status will be honoured within 14 days.

6. Misrepresentation

Employers may not misrepresent, alter, or fabricate their certificates or scores. Doing so is grounds for immediate revocation, a public notice on the organisation's profile page, and, where applicable, legal action.

7. Verified employees

Employees submitting reviews warrant that they are, or have been, employed by the organisation named in their submission. Verified Culture may reject any submission where the sign-in email domain does not match the organisation's registered domain.

8. Limitation of liability

Verified Culture provides certifications on an "as-is" basis. To the maximum extent permitted by law, Verified Culture's aggregate liability shall not exceed the fees paid by the organisation to Verified Culture in the preceding twelve months.

9. Governing law

These terms are governed by the laws of the operator's principal place of business, and any disputes shall be resolved in the competent courts of that jurisdiction.

10. Contact

Questions? Reach us via the Contact page.